Emaar India- valuing the customer life cycle at every stage

Did you know, a Walker study found that by the year 2020, customer experience (CX) will overtake price and product as the key brand differentiator? CX spans from the first second that the customer gets in touch with you till the time he/she is using your product. We, at Emaar India, are extremely particular about the kind of experience we provide to our customers; especially after the sales process is over. We believe that it is after the buying-selling that the customer gets to experience the brand’s values and ethos.

At the core of Emaar India’s dedication towards our customers, is the want to create a family that stands together no matter what. We want our customers to be aware that we are always behind them and that we shall constantly work towards bettering their quality of lives.

Here are some initiatives taken by Emaar India in the endeavour of delighting our customers-

Community Events

 Our on-site teams take immense pleasure in organizing various get-togethers for festivals and occasions. The aim is to make it a memorable time for our residents. We understand your busy schedules and how difficult it is to create such moments for your family and children; hence, we take the prerogative to do it. All such initiatives have been met with tremendous and overwhelming responses from our customers.

Super Hero Competition

Independence Day

We- The Women

FMS touch-points

 Each of our projects is equipped with an FMS (Facilities Management Services) touchpoint for customer queries/complains/grievances. Our employees are just a call away and will attend and tend to your homes like their own. For example, our FMS facility at Mohali Hills, Mohali has become an indispensable part of the community. The residents are very pleased with the services and value the convenience that has been brought into their homes because of this initiative.

Customer Emailers

 Emaar India likes to be in touch with our customers to facilitate two-way communication with them. We regularly send emailers to the customers in order to keep them up to date with any offers, projects or developments within the organization. Similarly, we constantly appreciate and support feedback from the customers in any form.

We truly believe that the way to a customer’s heart is to build relationships. And we try our best to build a community that is representative of this fact; a place where the residents enjoy living; a place that you can proudly call your dream house. Our doors for our customers are always open!


Here’s how you celebrate a Green Diwali!

It is in the air, isn’t it? The joy, the charm, the happiness; that Diwali brings with it every year. Also, it brings with it the anticipation of the remainder of all the crackers strewn on the streets, a lot of unsustainable décor garbage in the trash and abysmal air quality.

So, how about we do Diwali differently this year? How about we turn Green? Owing to increasing awareness, a lot of us are now saying no to crackers or moving to eco-friendly crackers; and we couldn’t be happier! Let us now try and extend this to our homes and celebrate a Green Diwali this year.

Here are a few changes you can consciously make to your Diwali routines-

The clay Diyaas

Very symbolic of this festival, the diyaas have undergone a transformation journey of their own. From the simple clay diyaas decades ago, to the new decorative ones that are made with material and colours that are not completely bio-degradable. We suggest, let us restart the older traditions. By purchasing simpler clay/earthen diyaas, you achieve the below advantages-

  • They are reusable and hence can be used next year as well
  • They can be a DIY project with your little ones, who can paint and create their own diyaas
  • They are biodegradable
  • You might end up helping a sect of manufacturers who might not have the resources to reach out otherwise

If you want to go one step further, you can even make your own diyaas at home using the wheat flour. It can again be an activity the whole family indulges in and a beautiful way to create memories.

The Rangoli

Another symbol of Diwali and an activity that certainly every household relishes, is making Rangolis. But did you know the artificial colours used for Rangolis are not always biodegradable? Instead, let us use flowers or rice flour to create beautiful and lively designs.

You can even use oil-bases paints to create the colours you desire. At every step, ask yourself, if it will generate toxic waste.

The Torans

They say Goddess Lakshmi visits our homes to grant us prosperity on Diwali, and that is the reason the Toran is important because it decorates the doors and windows from where she enters. But what do you think the goddess will feel looking at all the plastics we tend to accumulate on the festival?

Let us switch back to creating our own Torans from flowers, leaves and love. Say no to plastic and the inevitable waste it creates that is only going to get discarded in the next few days.

Let this Diwali be about recycling-

If you are using lights to decorate the outside of your houses, let us use the last year’s. It is quite alright that some of them don’t work, this festival is not about perfection. When you are gifting, let us ensure there is no use of plastic, whether in wrapping or in the products being gifted. Let us use recyclable cutlery at home when entertaining guests and not the disposable styrofoam plates that are not bio-degradable.

Let us sow some seeds of hope with and for our children. Let us make them aware of what the abovesaid does to the environment and plant trees with them this Diwali. Let us all prosper together- financially, emotionally and environmentally.

Wish you and your family a very Happy Diwali!

5 Indoor Plants That Improve Your Home Air Quality

It is that time of the year again when most of us are continuously discussing the air quality. Soon there will be smog and complaints about the AQI being on the rise and of course, the sale of air purifiers will shoot up. Little do we know that apart from the polluted particles that emanate from a car or the smoke from a cigarette, there are everyday pollutants inside our houses too which are basically the remains from the various products that we use like plastic, cleaning liquids, heaters etc. And hence, maintaining the air quality inside the house not just in the winter months but all year round is more important than we can imagine.

How about we tell you that some indoor plants have the abilities to remove chemicals like Benzene, Formaldehyde, Ammonia etc. from the air we breathe? Yes, plants! It is that simple. The same capabilities are possessed by the microorganisms that grow in the pots of these plants too; thus, in addition to cleaning the air, they make the air cooler. You would be surprised that NASA has studied this subject at length and shares the findings along with the plants’ names and properties in detail.

Here are a few plants that can help you lead a healthier life-

Palm Trees
These are the antithesis of maintenance. Palm trees eliminate Formaldehyde, Benzene, Carbon Monoxide and even Chloroform from the air and at the same time inject moisture in the air. Keep them in your balcony or at a reading nook inside the house. Palms are the decorators’ favourite too since they add so much life to your surroundings.

English Ivy-
These evergreen climbers are almost made to be kept indoors. However, there are many varieties of this plant and when you buy, you must understand the care each one needs. You can either let it climb on the balcony walls where the light is not too bright or inside on hanging little pots. They need not be watered very often during winter.

Rubber Plants-
One of the most effective plants to remove Trichloroethylene and Carbon Monoxide from the air we breathe, the good old rubber plant needs only a little care every now and then. Keep them anywhere that has filtered sunlight that is not too bright. You may want to clean the leaves regularly to keep them shiny.

Peace Lily-
NASA has discovered that this is amongst the top 3 plants that can remove household toxins, even Ammonia. Peace Lily loves bright sunlight and requires moist soil at all times. With just a bit of care, you will be mesmerized with the bloom with the flowers looking divine!

Boston Fern-
A staple at most of our childhood homes, Ferns are said to remove Formaldehyde from the atmosphere more than any other plant. However, they can be a bit difficult to maintain as they require extra care depending on the moisture levels at your home.

Apart from the functions above, plants are also known for having a positive effect on your psyche hence, making you more productive. They can even reduce fatigue and can be a good nurturing lesson for the kids. Also, some of these plants can be toxic to pets, so we recommend you researching before you buy in case you have pets at home. We wish you a healthier festive season!

Different customers, Varying needs, Customized offerings- That’s Emaar India for you!

Emaar India takes pride in extensive research of our customer segments to identify the supply-demand gaps. Furthermore, we design our projects heavily in reliance on this research. We strongly believe in providing you with a home that truly feels yours in every sense; as if it has been made-to-order only for you. Every team in the organization works with its focus steadily towards achieving this aim. The secret lies in the will to innovate. In this ever-dynamic real estate industry where the trends are so rapidly changing, we believe in constantly reinventing our strategies and processes in order to build more sustainable, attractive and closer-to-heart homes.

Allow us to take you through our offerings so that you can pick the one that is in tandem with your needs-

  • High-Rise apartments-These are the high-rise buildings which are within a gated community with 24×7 security and a host of amenities on offer. Our locations are picked such that there is always a mesmerizing view from your balcony; also, the infrastructure is designed such that the usual conundrum of which floor to look at is nullified. It would not matter which floor or tower you stay at when proximity and accessibility to all the amenities have been carefully designed.Emaar Palm Heights is one such community that brings luxury to intertwine with a smartly-designed home space. Comprising of 3 bedrooms, a lounge and a utility, it also provides you with a magnificent view of the Aravalis.

  • Smart homes-The entire world is digitizing itself, so we thought, why not us? Smart homes embody the very basics of life today- convenience, comfort and inclusivity. They are based on the concept of the Internet of Things (IoT), which basically implies that each and everything in your house can be now accessed and managed remotely. All such devices shall be integrated, interconnected and electronically controlled from a single device/application.
    Emaar Digi Homes is a project being constructed with a lot of love and labour in order to provide you with the intelligent lifestyle that you need and deserve today. Apart from the smart design, we have also focussed on sustainable construction that has resulted in a GRIHA rating of 4. Digitized, yet green; that is the way forward!

  • Builder-floor apartments-Bringing you an old-school feel, are the builder floor communities which are also gated along with 24×7 security. Such projects bring to life many memories of your childhood and cover a much greater land area to provide you with a sense of greenery, independent space and vastness. It also provides the customers with a sense of safety, since they are closer to the ground while the amenities provided remain similar to the high-rise apartments.Emaar Emerald Floors is one such low-rise apartments community that has a royal-villa touch to it. The spacious villas are aesthetically designed and made ideal for your little ones and the rest of the family. Away from all the noise of the city, the project uses the Spanish style architecture that makes for cohesive designs.
  • Residential Plots-Even though almost every combination of location and design imaginable, exists today, we sure understand the need you might feel to build your own home from scratch. Hence, residential plots are an ideal mix of the gated community culture and a DIY approach to the houses. These projects bring you the convenience of taking care of your needs and nuances and also give you the flexibility of expanding or shrinking the design.

    Emaar Jaipur Greens and Emaar Indore Greens are our contributions to the ever-growing culture of the many upcoming cities. These cities are going through rapid infrastructural and industrial developments and are calling out for you to make them your home. The locations of these projects are extremely strategic, providing you with convenient accessibility and exposure to the necessities.

We thrive on your contentment and happiness, and it has been a gratifying journey till now. Are you still dreaming of a home different than the ones we listed down? You dream on, and we shall fulfill those dreams!

The happily-ever-after of millennials and smart homes!

The happily-ever-after of millennials and smart homes!

Millennials are people born typically in the period of 1980s to early 2000s. A small calculation shall tell you that most of them are in the stage of life today when buying a home is on the cards. And hence, if the real estate industry is touted to be contributing 13% to the country’s GDP by 2025, millennials will naturally have a big contribution to it. Thus, it is a market everyone is trying to tap. But who really is a millennial and what is he/she looking for? Let’s find out-

1.Convenience savvy-

In a millennial’s head, it is simple- is the house close enough to the office in order to minimize commute? Are all the necessary amenities within a short distance? Can I instruct the house to be ready for me with the right music and lights when I am on my way back? Check! Millennials or Gen Y, as they are called, do not have time and prefer a one-stop-shop kind of a solution for all their needs.

This is where smart homes score. It takes one voice command or one click of a button to do a multitude of things in your house. Imagine a setting in your kitchen eco-system wherein when you say cooking, the platform focus lights are automatically switched on along with the electrical chimney and you pre-programmed cooking playlist is set to repeat. Sounds surreal, doesn’t it?

2.Demands value for money-

Millennials mostly manage to strike a fine balance between the money they spend and the quality they acquire against it. Majority of them don’t overspend on luxury but would much rather look for a sustainable solution that gels well with their lifestyle.

How many times has it happened that you have reached the office and can not remember if you switched the geyser off? Don’t fret, in a smart home, the smart appliances manage themselves with the help of a remote click. Hence, the features of a smart home seem to be in accordance with what millennials look for.

3.Security Conscious-

We are all quite wary of the safety and security of our families and loved ones; millennials all the more because they are the ones who have seen the maximum noise around this subject. And we go out of our way to ensure the safety of all our family members but live with a constant fear of ‘what if?’

With one of the smart security features in a smart home, you can only unlock a door with your fingertips or via code. Also, you can even have motion sensors deployed that give you an idea about movements happening in your areas of concern. The moment the doorbell rings, light flashes at the door and your camera provides you with a live feed of the visitor. Smart security, anyone?

4..Technology Driven-

Please bear in mind that Gen Y is the generation that knew how to play online games before they learned how to play badminton. Hence, the approach to the digital medium and the willingness to transform into an IT hub spot, is outstanding!

Smart homes are the epitome of technology and hence hold a strong attraction towards millennials.

If the lifestyle of a millennial was a huge jigsaw puzzle, the smart homes piece would fit in perfectly in the puzzle. Whether you consider it from a financial perspective or a practical one, smart homes are the obvious choice here. We, at Emaar India, are dedicated to catering to our users’ needs and we had identified this market segment and the related product considerably earlier. There is a brand-new concept ready to catch your eye! Visit: http://comingsoon.emaar-india.com

DIY-ing your way to a smart home? Let’s reconsider!

DIY-ing your way to a smart home? Let’s reconsider!

The current smart home penetration in India is 1.5%. Also, the smart home market in India is expected to grow at 44% in the coming years. Hence, there is a very high possibility that you are a part of this growth and are planning the big shift to a technology-driven home as we speak. Good decision, we say. But the bigger question is, how are you planning to achieve it?

You can either buy a home that was designed to be a smart home and has been built accordingly. Or, you can conduct the digital transformation of your home by yourself. You might decide on the latter in order to save some money or fulfil your technological cravings. Having said that, there might be some graver issues that shall surface once the process starts. And we are here for a heads-up. Here goes-

The UI dilemma

A smart home only feels smart when the interface to use the technology is simple enough for you and us to understand. However, the thing to understand here is that it is not a single UI we are talking about; rather we are referring to a number of UIs that come with each smart home equipment and needs to be integrated into a user-friendly interface.

So, you got a smart home kit and a hub to centralize all activities. Can you now build a consolidated UI on your own considering the variety of devices you have got? And even if you do manage to integrate, isn’t there a possibility that only you (as the designer of this array) understands the complex UI and no one else? The possibility of this can be quite high.

Are you dis-integrating?

Consider this. You have spent hours selecting the exact model of the smart lights, home assistants, secure locks etc. Now imagine the horror of going through the installation of this equipment only to discover that they are not 100% compatible with each other. For example, perhaps your home assistant does not support the party-lights function of your smart blubs.

In a dream-like smart home weekend morning, you shall wake up to your favourite music playing and the room temperature set to just how you like it. Now when the milkman comes to your door and rings the doorbell, the music pauses and the smart security system shows you who it is at the door, you unlock the door sitting in another room. Also, in the dream-like smart home, all of this happens through a single app and through the click of a single button. However, in a DIY installed smart-home the reality might be different with you scrambling across various apps to get the system working and this whole science of your home is completely inaccessible to any visitors!

Let us trust the expert-

Let’s face it. Somethings are better accomplished by experts. You would be surprised at the number of things you did not know about smart homes; right from the network, cables, wi-fi capabilities, equipment functions etc. Internet of Things works on the concept of connected devices that talk to each other and to the cloud. Now, what if the place you have installed one of the devices doesn’t come with the required low-voltage wiring? However, with the right experience and tools, similar matters can be resolved in a jiffy.

Considering the above-said factors, it is advisable to invest in a pre-designed and equipped smart-home in order to actually experience the revolution that a smart home is; and not struggle with it. Why indulge in something that could be left to the experts? Watch this space for more such information!


5 things to check before you take possession of your new house

Taking the possession of your house is a feeling unparalleled in this universe. In all likelihood, you would have saved for this house for years together and along with your family, must have dreamt of how you shall do it up for months. And when the day finally arrives, it is an emotional one. You feel pride and accomplishment like never before. We, at Emaar India, resonate deeply with this emotion. Hence, just so that the sentiments do not cloud over your judgement, we are here with a list of checks that you must carry out before your home possession:

Key documents-

Perhaps the most important of it all. There are many documents to check when the final handover of keys is happening- sale deed, occupancy certificate, encumbrance certificate et al. It is imperative that each document is thoroughly checked. Having a set of legal eyes accompany you also would not hurt. Read more about the documents required to be checked here.

Electrical fittings-

Do check if all the sockets and plug points in the house are in working condition and firmly planted. Locate the fuse box and check if the main fuse of the house controls the power in all rooms. Please ensure the house is suitably power backed up. If you were promised an extra set of switches, now is the time to check on them. None of the switches should be direct, i.e. brimming with electricity even when powered off.


Go through each and every wall thoroughly to check for any cracks. Also, check if the quality and colour of wall paint have been provided as promised. While you are at it, check if the doors and windows are provided and are painted as planned.


You must make sure all taps in the bathrooms have water and all flushes work. There should not be any leakage or loose taps. Check the sanitaryware and dado have been provided as promised. The tiles too must be crack-free and of the previously planned colour and design. All the drains must be working and there must not be any clogging.

Safety Features-

One of the most important things is the safety in and around the house. The locks must be in place and working smoothly. We suggest you insist on a secure night latch system. Also, there must be a suitable fire alarm system in the house in case of a contingency. Do check for gas leakages thoroughly. You must ensure the balconies and other open areas are secured with grills and skirtings especially if you have kids in the house.

Your home is your place of Zen. It represents your dreams, hopes and aspirations in more than just metaphorical terms. Although it definitely is the developer’s responsibility to make it a safe abode with all features provided as per the initial plan; but it is your responsibility as well to keep the deliverables under check. Here’s wishing your new home brings you all that you desire!

Invest smart with Emaar!

Emaar in India brings you two great investment opportunities paralleled only by each other in Sector 102, Gurugram, India. Invest in group housing projects of Imperial Gardens and Gurgaon Greens, which offers the right confluence of return, appreciation and credibility. To reap the benefits read more.

Rewarding Location
The Dwarka Expressway was already being referred to as a huge lifestyle leap for the people of NCR, when NHAI recently awarded the project to Larsen & Toubro for the 8-lane express stretch between the Basai Railway-Over-Bridge and the NH8 Southern Peripheral Road. While it’s a huge advantage to all the communities developing in Sector 102 of Gurugram, Emaar Imperial Gardens and Gurgaon Greens offer you the best proximity and therefore, the maximum possible returns on your investment.

Moreover, HUDA has planned for TOD Policy, which will be applicable for DEW along with the other 3 main roads – MG Road, Golf Course Road and Southern Peripheral Road. This means higher floor area ratio (FAR) for residential flats, office spaces, commercial and entertainment areas can be built within the same expanse along proposed metro, or MRTS. Hence, translating into more people living closer to the nearest public transport mode and undoubtedly, better appreciation of your investment.

Project Highlights
Imperial Gardens and Gurgaon Greens at Sector 102, Gurugram offers progressive living the true Emaar way with the confluence of affluent, active and eco-friendly living. While there are many lifestyle attributes developers are offering to lure home buyers, but none offers a confluence of a holistic lifestyle living. Now experience this unique confluence of eco-friendly, active and affluent living at Imperial Gardens and Emaar Gurgaon Greens, Sector-102, Gurugram. Modern Clubhouse, play courts, open green spaces, swimming pool, kids play area and much more. We call it live the progressive lifestyle, the Emaar way.

Global Credibility
Emaar is a pioneer in shaping skylines and lifestyles worldwide, developing vibrant communities that have redefined real estate development. Like the iconic Burj Khalifa, the world’s highest structure; Dubai Fountain, the world’s tallest performing fountain; Dubai Mall, the world’s largest shopping and entertainment destination; and Dubai Downtown, the city’s premier large scale mixed use complex. Emaar properties are prized for their thoughtful architecture, excellent engineering and impeccable execution. Emaar is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls and retail and hospitality and leisure, Emaar’s world-class project development competencies are underlined by its iconic assets in Dubai and other international markets.

Pick your investment today starting INR 99 lakhs with possession linked payment plan. Pay 10% to book and begin investing smart.


Live The Progressive Emaar Lifestyle


While there are many lifestyle attributes developers are offering to lure home buyers, but none offers a confluence of a holistic lifestyle living. Now experience this unique confluence of eco-friendly, active and affluent living at Imperial Gardens and Emaar Gurgaon Greens, Sector-102, Gurugram. We call it live the progressive lifestyle, the Emaar way. Sounds interesting? Read to know more.

Eco-friendly living
Let the chirping of the birds be a thought starter. An experience that will surely bring relaxation to your soul. Dotted with trees, huge sit-out greens for yoga and meditation. Green spaces to open your senses and give a picture perfect setting for one to sit by and muse. Experience the new progression of eco-friendly living.

Active living
Well, if you think fast moving life define active living, we suggest you come and experience active living, the Emaar way. The jogging trail, play courts, swimming pool all will inspire and challenge you to up your game. There’s enough to keep you on the move and make every moment worth the sweat when you are done relaxing in the comfort of your dream home. So whether you like spending your Sunday submersed in the pool, or begin your Mondays with a swing at the play courts, Emaar Imperial Gardens and Gurgaon Greens make sure you are right up there.

Affluent living
A phenomenon curated for those who seek something more than just a neighborhood. From the handpicked facilities to the ambience, everything about the ultra-modern Clubhouse here exudes affluence. The fine dining restaurant here is the perfect place to relish that nice and lazy brunch with your friends and family. The common area offers a warm setting to organize those weekly or monthly gatherings. And when the occasion is a bit more special, take the party out to the open amphitheater and experience affluent living, the true Emaar way.

Now that you know how we define the progressive Emaar lifestyle, you may want to drive in and reserve your share of the Emaar luxury and the progressive lifestyle benefits that come along.


Traditional Is In

Exotic, interesting and complex in their own unique way, Indian elements give you a lot to play with. And thanks to our rich cultural heritage, you have always got more variants than you could get with any other theme. We just picked our favorite 5 to tickle your creativity.

Solid Wood Furniture

Go for curved armrests and legs. Pick pieces with carvings and inlay work in metal or ivory. Just one or two ornate centerpieces and rest a little understated to compliment the former. Footstools and jharokhas will just complete the setting. Ready to feel like royalty!

Decorative Cabinets

Your home is your castle. So decorate it like one. And traditional Indian cabinets are your first step to achieve that look. Make sure they are embellished with heavy inlay work using mirrors, stones, ivory etc. That’s how you combine aesthetics and functionality. Paint them bright and keep them with some solid wood pieces. Living room, bedroom or kitchen, they will just enhance the look wherever you keep them.


Handspun Fabrics

Having a proper Indian décor is not at all possible without these. After all, India is known for its beautiful handiwork. So whether it is long flowing window drapes, divan covers or a beautiful canopy above your bed, fabrics can do magic to your room. What’s more, you can differentiate your furniture using different materials yet keep the theme intact. Silk or ikat for centerpieces or cushions, cotton or khadi for side chairs and jute for foot stools. So even your furniture follows the hierarchy.

Statuary and Paintings

Whether you pick the intricate Rajasthani paintings or the gold-leafed ones from Tanjore, paintings play an essential role in bringing out that traditional Indian look of your home. While the larger ones can play as centerpieces, smaller ones can be used to create your own gallery or adorn your passage. And if you bring in statues, congratulations, you have cracked the code. While many people go for the statues of their religious idols, elephants and camels are also popular choices. We bet you have already made a choice in your mind.

Curios and Knick-knacks

So now that you have already started adding things to your mind cart, there are tons of decorative Indian artifacts you can choose from. Masks, clay pottery, diyas, leather puppets, crockery, decorative sandalwood boxes are some of the most popular ones. And if you still find anything missing, a brass lamp could do the magic, literally.

While there are many more ideas on this theme that you can explore, make sure your choices are practical as well as match your personality. Thanks for reading!